Shipping & Returns
DOMESTIC PROCESSING INFORMATION
- Fedmax Products ship the same or next day via Free 2 Day Air. Apex products typically ship 2-5 business days after purchase unless it is a "Custom" design, the lead time may be up to 2 weeks. Lead time for Apex Pro models (10-E, Pro, Original, & Fish) will take about 10 busi ness days to make, and all Apex products will ship Fedex Ground. We cannot offer order cancellations on these as they are custom designs made special for the customer.
- We only ship to addresses within the continental United States, Hawaii, Alaska & US Territories
- Orders are delivered via FedEx, USPS or UPS, depending on package size, weight and delivery location. Carrier may be changed by us after order but delivery time will remain the same.
- The first counted day of transit is the first business day after your order ships. All delivery times are counted in business days (Monday through Friday) excluding holidays.
- We are not responsible for shipping delays caused by inclement weather, incorrect addresses, or Acts of God.
- We recommend standard shipping if your shipping address is a PO Box.
- Bodyboard orders are shipped from Maryland and transit times are not reflected in the above map.